The ORNAMIN warranty
The ORNAMIN warranty
Ornamin-Kunststoffwerke GmbH & Co. KG provide this manufacturer warranty for all customers and companies for all ORNAMIN products understanding your legal warranty rights.
ORNAMIN gives 30 years warranty from the time of purchase on faults possibly caused by the production.
Claim on warranty:
The occurring claims for consumers and companies due to the warranty can be asserted optionally by a written declaration or a declaration in text form via e-mail.
Condition therefore is the immediate report after notice of defects on the product within the warranty period. Moreover the presentation of an appropriate bill or your customer number is required to ensure a proper assignment of the claimed products.
Claim of warranty service:
To make use of the warranty service the claimed ORNAMIN products have to be sent by customers or companies to the following address:
Ornamin-Kunststoffwerke GmbH & Co. KG
Please pack the products orderly and attach a short description of the defect to your parcel. When received ORNAMIN will check if it is covered under the warranty.
Warranty services by ORNAMIN:
ORNAMIN may replace the ORNAMIN product with a new product or offer a refund the customer or company at the original purchase price in the form of the original payment method. If the product shall be replaced, the old product will be changed on a like for like basis.
If the concerned product is no longer in production, ORNAMIN will be authorised to deliver a similar product of the current product line.
All occurring costs to the warrantee, including postage and delivery costs, will not be refunded by ORNAMIN.
Exclusion of warranty:
The claim of warranty is possible under the conditions that
– the products have been used conventionally
– the care and use instructions of ORNAMIN have been followed
– no chemical or physical impacts on the material’s surface exist which occurred due to improper use
Normal traces of usage are excluded.
Irrespective of this manufacturer warranty and that of the prescribed warranty will be claimed or not – if it is a case of warranty, the customer or company is entitled to assert unrestricted legal warranty claims towards the ORNAMIN-Kunststoffwerke GmbH & Co. KG.
At its own choice the customer or company can assert besides or without the assertion of warranty claims the legal rights for buyers towards the vendor.
Warranty will be applied regardless of compulsory legal regulations for action, such as the law on product liability, in cases of intention and gross negligence, due to damages of life, body or health by the ORNAMIN-Kunststoffwerke GmbH & Co. KG or its auxiliary persons.
Place of fulfilment, place of jurisdiction and applicable law:
The German law under exclusion of the UN-Convention on Contracts for the International Sale of Goods (CISG) from 11. April 1980 is exclusively applicable on this warranty.
Place of fulfilment for the liabilities concerning this warranty is Minden, Germany. Insofar as permissible the place of jurisdiction is also Minden, Germany.